For Semmelweis students
Practical Information about Your Health Insurance
1. The Health Service
Healthcare services shall be provided to natural persons of foreign nationality (hereinafter: Students) who
have fulfilled their tuition fee obligations for the semester in question at any faculty of the University
and who have an active student status for the same semester.
To use the healthcare services, the University provides a unique ID (currently a card) to the Student, which
is not transferable. Only a student who has paid the tuition fee and has an active student status is
entitled to use it.
How to receive medical care?
If you are ill and you need medical attention ALWAYS call the Direct Line at +36 1 776 7300 as a first point
of call, whether you need a physician appointment, control examination or diagnostic tests. The English
speaking operator of the medical management company will schedule appointments for you (or direct you to an
emergency room, if necessary). Please, make sure you arrive on time for the scheduled appointment.
All medical treatments will be provided by Semmelweis Premium
If the General Practitioner orders further tests, you have to call +36 1 776 7300 again to request test
appointments. Within 1-2 days, Semmelweis Premium will send you an email notification with your medical
appointment.
If you cannot attend your scheduled medical appointment, you must cancel the appointment with the designated
service provider in writing at least 24 hours before the scheduled time.
PLEASE NOTE! If you fail to request an appointment for a recommended medical test or examination
within one month, your referral will expire.
2. Specific content of the health service
The service includes medical care provided to the Student that is necessary due to
an acute
health condition
in the following cases:
- • tests, treatments, and interventions during outpatient or inpatient
care;
- • emergency care
- • as life-saving interventions, or
- • in cases that are not immediately life-threatening but
require emergency
care;
- • reimbursement of the cost of medications or medical aids prescribed
by the
provider's physician at the place of treatment in connection with the health problem in question, with
the following exceptions:
- • vision correction devices (glasses, contact lenses,
spectacles)
- • hearing aids
- • materials and appliances used in dental care (dentures,
fillings,
implants, braces, whitening materials and appliances, etc.)
- • contraceptives, after-event pills or condoms, etc., but not
other
medications
The service does not cover the following cases:
- • dangerous sporting activities (e.g., scuba diving below 40m,
single-handed and
open water sailing, whitewater rafting, hydrospeed, canyoning, surfing, climbing and rock climbing, high
mountain expeditions, caving, cave expeditions, bungee jumping, car and motor sports such as go-karting,
moto-cross, powerboat sports, motorcycle sports, rally, car racing with quad, private/sports
aviation/air sports such as ram-air paragliding, airship flying, paragliding, powered gliding, hang
gliding, ultralight aviation, hot air ballooning, skydiving, gliding, aerobatics, base jumping or
- • an injury and/or illness sustained in the course of other employment
activities
not related to the student status, or
- • an accident resulting from driving while under the influence of
alcohol, drugs,
intoxicating substances, or unauthorized medicines, or
- • injury and/or illness sustained during a suicide attempt, or
- • injury or illness caused by intentional or grossly negligent conduct,
or
- • medical or other healthcare required as a result of treatment or
intervention by a
person who is not medically qualified and licensed,
- • pregnancy or related care.
The Service Provider shall only provide care
- • for illnesses or medical conditions without prior history before the
start of the
claim,
- • for unexpected illnesses or medical conditions,
- • for an acute illness, medical condition, or accident,
- • that is medically justified.
The service starts from the date of payment of the tuition fee for the given
semester, provided
that the
student's status at Semmelweis University is active for the given semester, and lasts until the last day of
the given semester.
The limits of the services available in a given semester are independent of the date of
payment of the
tuition fee within the semester, i.e., the service limits always apply for the whole semester.
The limit, or any balance thereof, cannot be carried over to the next semester.
In the event of a medical incident, the Student shall act in the manner and with the
utmost care normally
expected in the given situation, and shall seek medical or healthcare assistance without delay.
If the Student fails to comply with this obligation, the Service Provider shall be
discharged from its
obligation to provide the service.
3. Half-year limits and general rules for the health service
The specific limits are set out in Annex 1.
In the event that the legal basis for the service did not exist or existed only
partially, and the Service
Provider was therefore not obliged to provide the service in whole or in part, the Student shall reimburse
the Service Provider for the cost of the health care provided to him/her that was not covered by the Service
Provider.
The service provider is not obliged to provide the service if
- • the Student wishing to use the service has a disease, a pathological
condition, or
a permanent health impairment that can be proven to have existed prior to the establishment of the
student's student status with Semmelweis University, and has already required medical treatment or
medical check-ups.
In this case, the student may also request the Service Provider's assistance in
arranging the
appointment but
must pay the Service Provider the fee for the service individually.
3.A Primary care
If primary care service is used, the limit is reduced by HUF 20,000 per occasion.
In the case of primary care, if the student, at the time confirmed by him or her
- • does not show up at all, or
- • does not cancel the appointment in writing at least 24 hours before
the date of
the treatment,
then the number of available specialist/diagnostic useable cases will be reduced by
1 useable
case, as if the
student had actually used it.
3.B Outpatient care by a specialist
The following are subject to the limits set out in Annex 1:
- • the costs of primary medical care;
- • the costs of specialist medical care;
- • the costs of medical tests (e.g., laboratory and/or imaging
diagnostics); if they
are necessary for the diagnosis and treatment of the disease.
The service does not include:
- • screening, occupational health tests, and other fitness tests,
- • dioptric glasses or sunglasses, contact lenses and accessories, the
related
medical examination,
- • hearing aids and accessories, and the cost of the associated medical
examination,
- • the purchase and administration of vaccines and the associated
costs,
- • service and care needs related to communicable diseases (e.g., TB,
tetanus,
hepatitis B and C virus infections, diphtheria, Covid, tropical diseases such as malaria, yellow fever,
cholera, dengue fever, SARS, etc.),
- • the cost of health care for HIV infection,
- • costs of withdrawal from alcohol, drugs or other addictions, medical
treatment or
services,
- • costs related to renal replacement therapy,
- • acupuncture or acupressure treatment, costs of traditional Asian
treatment,
- • additional service needs related to mental health disorders,
including psychiatric
and psychotherapeutic treatment costs, other than for the first session,
- • costs of contraceptive tests, procedures, devices or medications,
- • the cost of treatments for aesthetic (cosmetic) purposes,
- • the cost of dental and oral surgery and treatment
except in the case of emergency dental care, to identify and correct a health problem:
- • diagnostic imaging,
- • tooth extraction,
- • root canal treatment,
- • medicated-temporary filling for root canal treatment,
- • and abscess treatment costs.
In the case of outpatient care by a specialist, if the Student, at the time confirmed by the Student.
- • does not show up at all, or
- • does not cancel the appointment in writing at least 24 hours before
the date of
the treatment,
then the number of usable cases of specialist care available is reduced by 1, as if
the student
had actually
used it.
3.C Emergency care
Emergency Medical Treatment
If you believe that an acute severe illness or injury is threatening your health and you need emergency
medical/trauma treatment (treatment may not be postponed until working hours), you must promptly call the
National Ambulance Services at 112, or visit the nearest urgent-care center.
Please, remember that in respect of emergency treatment you always have a prepayment obligation (you will
have to prepay the medical bill).
If you are hospitalized as a result of your emergency treatment, please make sure you call +36 1 776 7300 as
soon as your medical condition makes it possible, but ideally within 24 hours of your hospital admission, so
that you will not be required to prepay presumably huge medical costs. In such a case – whenever possible –
the insurance company will pay the medical bills, and you do not have to make advance payments.
The following can be used within the limits set out in Annex 1 for emergency care:
- • the costs of specialist emergency medical care,
- • the costs of separate tests (e.g., laboratory and/or imaging
diagnostics) carried
out at the time of emergency care; if they are necessary for the diagnosis and treatment of the illness,
- • in the case of emergency dental care, the identification and
treatment of a health
problem:
- • diagnostic imaging,
- • tooth extraction,
- • root canal treatment,
- • medicated-temporary filling for root canal treatment,
- • abscess treatment costs.
3.D Inpatient care
In the framework of which the Provider will organize the Student's hospital stay and
treatment as
follows.
The following are subject to the limits set out in Annex 1:
- • the costs of medical treatment (including necessary operations) as
prescribed by a
doctor, including the cost of hospitalization,
- • the costs of rehabilitation treatment related to operation and
prescribed by a
doctor – up to 3 sessions,
- • the cost of pregnancy termination for a medically justified reason,
- • the cost of pregnancy terminations performed to preserve the mother's
health or
save her life, or
- • the cost of terminating a pregnancy resulting from a criminal
offence.
The following cases are not included in the service package:
- • the cost of medical care for childbirth and postpartum care,
- • the cost of a medical abortion,
- • the costs of operations related to infertility treatment or medical
treatment for
any form of artificial insemination,
- • costs of sterilization surgery and its consequences,
- • the cost of any sex reassignment surgery,
- • costs of the consequences of treatment and surgical interventions for
aesthetic
(cosmetic) purposes,
- • the cost of corneal corrective surgery,
- • the cost of rehabilitation center or nursing home care,
- • transplantation, oncological treatment, care and follow-up of
patients with
malignant tumors; other care related to the consequences of cancer,
- • rehabilitation and care of chronic illnesses, costs incurred (in
particular
hospice care, special needs education, speech therapy, physiotherapy, physical therapy, spa treatment),
- • extra amenities (e.g., single room, separate meals, etc.).
3.E Patient transport within the country
Services to be provided within the limits set out in Annex 1:
• reasonable patient transport within the country – not requiring paramedic
supervision –
organized by the Service Provider, if the Student becomes disabled or cannot be transported to a health care
institution.
In the case of patient transport, if the student, at the time confirmed by him or her
• does not show up at all, or
• does not cancel the appointment in writing at least 24 hours before the
date of the
treatment,
the fee paid in advance will be converted into a penalty and will not be refunded.
3.F Patient transport – to the patient’s home
Services to be provided within the limits set out in Annex 1:
- • home transport of the Student, subject to the annual limit
- • if the Student's medical condition is such that transport is
medically
possible (based on the written opinion of the treating physician) and the physician
himself/herself recommends it,
- • transport can be arranged,
- • and the Service Provider recommends home transport/home
nursing in the
student's country of residence.
In the case of patient transport, if the student, at the time confirmed by him or her
- • does not show up at all, or
- • does not cancel the appointment in writing at least 24 hours before
the date of
the treatment,
the fee paid in advance will be converted into a penalty and will not be refunded.
3.G Medication, bandages, medical aids
Within the limits set out in Annex 1, the costs of medicines, wound dressings, and
medical aids prescribed by
the Provider's physician during the course of care financed in whole or in part by the Provider listed under
1.A, 1.B, 1.C, 1.D, that are subject to the payment of a fee, are reimbursed.
SERVICE |
HALF-YEAR LIMIT |
STUDENT CONTRIBUTION |
Method and deadline for providing the
service |
Refund / Advance payment request |
MAXIMUM HUF 2,000,000 for all services |
Time of contact |
Latest date for patient care |
A) Outpatient primary care (English-language GP service) |
none |
none |
Immediately (via 7/24 Call Center) |
within 2 working days |
|
B) Outpatient care |
max 4 events and max HUF 120,000 / event |
none |
Immediately (via 7/24 Call Center) |
within 5 working days |
|
C) Emergency outpatient care |
max 6 events and max HUF 100,000 / event |
50% of all fees |
Immediately via the 7/24 Call Centre with the location of the Emergency
Department / ambulance call if necessary
|
after triage on arrival at the scene, according to the protocol of the Emergency
Department
|
refund within 5 working days of receipt of complete documentation |
D) Inpatient care |
max 12 days or the current half-year limit |
none |
Immediately (via 7/24 Call Center) |
within 5 working days after preliminary tests |
|
E) Patient transport - within the country |
max 3 events and HUF 40,000 / event |
50% of all fees |
Immediately (via 7/24 Call Center) |
within 1 working day |
request for advance payment while organising the transport |
F) Patient transport - to home |
max 1 event up to the half-year limit |
50% of all fees |
Immediately (via 7/24 Call Center) |
as quickly as possible and in the shortest possible time, depending on the means
of transport
|
receipt of advance payment prior to patient transport |
G) Medicines, bandages, medical aids |
HUF 100,000 / half year |
50% of all fees |
Immediately (via 7/24 Call Center) |
|
refund within 5 working days of receipt of complete documentation |
Download chart
Standard Contract Terms for Contract for Healthcare Services »