For Semmelweis students

Practical Information about Your Health Insurance

1. The Health Service

Healthcare services shall be provided to natural persons of foreign nationality (hereinafter: Students) who have fulfilled their tuition fee obligations for the semester in question at any faculty of the University and who have an active student status for the same semester.

To use the healthcare services, the University provides a unique ID (currently a card) to the Student, which is not transferable. Only a student who has paid the tuition fee and has an active student status is entitled to use it.

How to receive medical care?

If you are ill and you need medical attention ALWAYS call the Direct Line at +36 1 776 7300 as a first point of call, whether you need a physician appointment, control examination or diagnostic tests. The English speaking operator of the medical management company will schedule appointments for you (or direct you to an emergency room, if necessary). Please, make sure you arrive on time for the scheduled appointment.

All medical treatments will be provided by Semmelweis Premium

If the General Practitioner orders further tests, you have to call +36 1 776 7300 again to request test appointments. Within 1-2 days, Semmelweis Premium will send you an email notification with your medical appointment.

If you cannot attend your scheduled medical appointment, you must cancel the appointment with the designated service provider in writing at least 24 hours before the scheduled time.

PLEASE NOTE! If you fail to request an appointment for a recommended medical test or examination within one month, your referral will expire.

2. Specific content of the health service

The Service Provider shall only provide care

The service starts from the date of payment of the tuition fee for the given semester, provided that the student's status at Semmelweis University is active for the given semester, and lasts until the last day of the given semester.

The limits of the services available in a given semester are independent of the date of payment of the tuition fee within the semester, i.e., the service limits always apply for the whole semester.

The limit, or any balance thereof, cannot be carried over to the next semester.

In the event of a medical incident, the Student shall act in the manner and with the utmost care normally expected in the given situation, and shall seek medical or healthcare assistance without delay.

If the Student fails to comply with this obligation, the Service Provider shall be discharged from its obligation to provide the service.

3. Half-year limits and general rules for the health service

The specific limits are set out in Annex 1.

In the event that the legal basis for the service did not exist or existed only partially, and the Service Provider was therefore not obliged to provide the service in whole or in part, the Student shall reimburse the Service Provider for the cost of the health care provided to him/her that was not covered by the Service Provider.

The service provider is not obliged to provide the service if

In this case, the student may also request the Service Provider's assistance in arranging the appointment but must pay the Service Provider the fee for the service individually.

3.A Primary care

If primary care service is used, the limit is reduced by HUF 20,000 per occasion.

In the case of primary care, if the student, at the time confirmed by him or her

then the number of available specialist/diagnostic useable cases will be reduced by 1 useable case, as if the student had actually used it.

3.B Outpatient care by a specialist

The following are subject to the limits set out in Annex 1:

The service does not include:

In the case of outpatient care by a specialist, if the Student, at the time confirmed by the Student.

then the number of usable cases of specialist care available is reduced by 1, as if the student had actually used it.

3.C Emergency care

Emergency Medical Treatment

If you believe that an acute severe illness or injury is threatening your health and you need emergency medical/trauma treatment (treatment may not be postponed until working hours), you must promptly call the National Ambulance Services at 112, or visit the nearest urgent-care center.

Please, remember that in respect of emergency treatment you always have a prepayment obligation (you will have to prepay the medical bill).

If you are hospitalized as a result of your emergency treatment, please make sure you call +36 1 776 7300 as soon as your medical condition makes it possible, but ideally within 24 hours of your hospital admission, so that you will not be required to prepay presumably huge medical costs. In such a case – whenever possible – the insurance company will pay the medical bills, and you do not have to make advance payments.

The following can be used within the limits set out in Annex 1 for emergency care:

3.D Inpatient care

In the framework of which the Provider will organize the Student's hospital stay and treatment as follows.

The following are subject to the limits set out in Annex 1:

The following cases are not included in the service package:

3.E Patient transport within the country

Services to be provided within the limits set out in Annex 1:

• reasonable patient transport within the country – not requiring paramedic supervision – organized by the Service Provider, if the Student becomes disabled or cannot be transported to a health care institution.

In the case of patient transport, if the student, at the time confirmed by him or her

• does not show up at all, or

• does not cancel the appointment in writing at least 24 hours before the date of the treatment,

the fee paid in advance will be converted into a penalty and will not be refunded.

3.F Patient transport – to the patient’s home

Services to be provided within the limits set out in Annex 1:

In the case of patient transport, if the student, at the time confirmed by him or her

the fee paid in advance will be converted into a penalty and will not be refunded.

3.G Medication, bandages, medical aids

Within the limits set out in Annex 1, the costs of medicines, wound dressings, and medical aids prescribed by the Provider's physician during the course of care financed in whole or in part by the Provider listed under 1.A, 1.B, 1.C, 1.D, that are subject to the payment of a fee, are reimbursed.

SERVICE HALF-YEAR LIMIT STUDENT CONTRIBUTION Method and deadline for providing the service Refund / Advance payment request
MAXIMUM HUF 2,000,000 for all services Time of contact Latest date for patient care
A) Outpatient primary care (English-language GP service) none none Immediately (via 7/24 Call Center) within 2 working days  
B) Outpatient care max 4 events and max HUF 120,000 / event none Immediately (via 7/24 Call Center) within 5 working days  
C) Emergency outpatient care max 6 events and max HUF 100,000 / event 50% of all fees Immediately via the 7/24 Call Centre with the location of the Emergency Department / ambulance call if necessary after triage on arrival at the scene, according to the protocol of the Emergency Department refund within 5 working days of receipt of complete documentation
D) Inpatient care max 12 days or the current half-year limit none Immediately (via 7/24 Call Center) within 5 working days after preliminary tests  
E) Patient transport - within the country max 3 events and HUF 40,000 / event 50% of all fees Immediately (via 7/24 Call Center) within 1 working day request for advance payment while organising the transport
F) Patient transport - to home max 1 event up to the half-year limit 50% of all fees Immediately (via 7/24 Call Center) as quickly as possible and in the shortest possible time, depending on the means of transport receipt of advance payment prior to patient transport
G) Medicines, bandages, medical aids HUF 100,000 / half year 50% of all fees Immediately (via 7/24 Call Center)   refund within 5 working days of receipt of complete documentation
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Standard Contract Terms for Contract for Healthcare Services »